Temperatures of all personnel is recorded before the shift and any staff member showing COVID symptoms will immediately be sent home, whereupon they will have access to a test and, if required, asked to self-isolate for 14 days and follow government guidelines before returning to work. Staff is briefed and trained in thorough cleaning procedures, including the advice on hand washing. Masks are used at all times during service. High contact points including bathrooms are deeply cleaned routinely.
All but one of our staff live locally and they do not use public transport. Member of staff that uses public transport is not travelling during peak hours.
Click and Collect page, is working very well, where with minimal contact you can order your food and pay online and collect it either from inside or call us on 0208 830 5221 or get our attention and we will bring food outside for you.
Hand sanitiser are easily accessible to all throughout the restaurant and located at five point: on the entrance, by the bar, by the toilets, by the back room and by the back door.
We ask guests that if you or any of your party has COVID symptoms, to postpone your visit until a minimum of two weeks. On arrival, please wait to be seated at a safe distance from others. While waiting please use hand sanitizer at the entrance.
We have couple of clear screens between tables where we could not create 1m plus distance as per government guidelines. Please do not get alarmed by seeing some tables close to each other – they are not in use, but we do not have space to store them, hence they are left outside. Also, some tables of 4 are just used as tables for 2 due to the safety distance required.
Credit card machine are regularly and frequently cleaned, and your bill will not be served on the plate but on its own. Cash is also accepted.
Our young visitors (children under age of 10) will have to stay accompanied by their parents at all the times.
To place order customers will be encouraged to use their smart phones to scan bar-code which will take them directly to our online menu. Our regular sanitised menus will also be available. Specials will be printed and left on the table and disposed after individual use.
As per new announcement on 22nd September – maximum size of the party is 6 guests, regardless form how many households and leavening time is not captured at 10pm. Customers entering the restaurant should wear masks, which off course will be removed when eating but worn should you go to the bathroom.
‘Test and trace’ is captured by taking booking details for each party as well as politely asking all our customers to open Sanzio’s WIFI, where you will be asked just for your name and phone number. There is also NHS Test and Trace App that you can download and use for this purpose.
We are looking forward seeing you at Sanzio!